FAQs

We get it babe, you have questions, and we're always here to answer them! 

Return Policy
Not 100% happy with us babe, no problem. Simply email us at hello@nightbabe.com.au for shipping information - post your purchase back to us within 30 days and we will refund you 100% of your purchase price!

How do you wash silk?
My preferred method is a quick, cold hand wash once a week - this will keep my delicate fibres in check - but if you're reading this with a eye roll and thinking I don't have time for this then yesss, you can put me in a wash bag and into your machine on a Delicate or Silk setting.
- I’m crafted form the finest 100% Mulberry silk, so be sure to only add a delicate silk detergent to my wash.
- If you went for the 'Hand wash' option (firstly, thank you) then just rinse me off and roll me up in a towel to absorb the excess water (don’t scrunch me) and then hang me out to dry

Are your pillowcases silk on front and back?
No tricks here babe. We are 100% Silk no matter which way you flip us!

Do you do custom orders?
Why yes, yes we do! Simply send us a email to hello@nightbabe.com.au with your requirements (as much info as possible please; dimensions, quantity, colour and maybe even some example photos) and we will get back to you ASAP with availability and a quote.

Where are your pillowcases made?
Being an Australian Made product is something we are very proud of. All of our Silk Products are made in our family run Soft Furnishings studio in Gippsland, Victoria. 

Are your products in stock or made to order?
If you see a product listed on our site, then trust us it's delicately sitting aside waiting to be shipped off to its forever home STAT! No lengthy wait times here. With a same day dispatch guarantee.